Tools help operators to manage alerts in the event list. You can create tools that operators can use to run SQL commands on the ObjectServer, or run external commands that start a local application, batch file, or script.
A tool can have an associated SQL statement, executable commands, or both. A tool can also include a prompt window or a pop-up menu for operators to enter or select information.
You can add tools to event list menus and associate tools with alert classes. Such tools are available from the menus only when alerts of the associated classes are selected in the event list.